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Visakha Container Terminal
 
Customer Feedback  
Customer Details
Customer Type Company Name
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1. Timely response from VCTPL (By Email , Phone) against your queries.
2. Timely circulars / information from VCT to the trade.
3. Courtesies extended during your interaction with VCT employees.
4. Container tracking services at VCT.
5. Daily updates send to you by VCTPL through EDI /Email.
6. Automated processes at VCT like e-form 13, VGM, Web Access.
7. Customer focussed approach.
8. Accessibility of VCT to the trade.
9. Timely invoice generation and communication to the trade.
10. Overall services & facilities provided by VCTPL.
11. Are you happy with the safety and security infrastructure.
12. Overall Services provided by VCTPL..
13. Suggestions for Improving our Services, please elaborate. Thank you.